FAQs

Yes, all of our diamonds are IGI certified lab grown diamonds and come with IGI certification certificates.
 

Custom Creations
We are delighted to offer design services of earrings, bracelets and necklaces for clients who desire a truly one-of-a-kind piece. If you discover a style on our site that inspires you, our team will work with you to reimagine it into a piece that is exclusively yours. 

For requests, you may contact us directly at hello@bycharisdiamonds.com, and we will be pleased to discuss what may be possible.

Returns & Exchanges
Due to the bespoke nature of our jewelry, all sales are final. We do not accept returns or exchanges.

We are committed to ensuring that you love your purchase and encourage you to contact us directly for help if you experience any issue with your purchase.

If you have any questions about a piece before purchasing, please contact us at hello@bycharisdiamonds.com—we are happy to provide guidance to ensure your selection is perfect.

 How long does shipping take?

Our pieces are made to order and may take up to 6-8 weeks for delivery. Tracking will be sent to you at the email address provided at checkout once the order ships.

Our items are shipped with express shipping, insurance and require a signature to ensure a safe delivery.

What color and clarity are your lab grown diamonds?

All of our lab grown diamonds are guaranteed to be at least D color and at least VS2 clarity.